Время чтения: 5 минут
At present, although email is not a channel for social communication, it is still regarded as a powerful tool for sales as well as for business communication.
If you interact in this way with your colleagues, managers, customers and potential employers, be sure to follow the simple rules for proper “etiquette”.
1. REMEMBER ABOUT MANNERS
In a world where everyone is in a hurry to succeed as quickly as possible and move on to the next task you should always remember about good manners even in your email. Do not neglect the words of “please” and “thank you.”
2. WATCH YOUR TONE
The tone is the expression of emotions in writing. You can easily show your attitude even in an e-mail. The tone should be as soft, respectful, friendly and understandable as possible. Re-read your message several times before sending.
Never use smiles in a letter to the potential employer or business partner. It is unacceptable. Also the usage of capital letters in correspondence is viewed as bad electronic etiquette.
3. BE BRIEF
Busy people have neither the time nor the desire to spend more than a minute for reading a single letter. If you want your recipient read your message and accept the information properly you should be as brief as possible.
4. AVOID ABBREVIATIONS
Despite the fact that you want to save time, you cannot use the text abbreviations in your professional letter. E-mail is not a student syllabus, but a serious communication tool. It is necessary to weigh and state your thoughts clearly.
5. USE SIMPLE EMAIL ADDRESS
For the messages related to your business correspondence always use an email address with a simple name. Ideally with your first name and last name. Forget about joking logins and excessively complicated names of the box.
There are no revelations in these simple recommendations, but we often neglect even this one. Follow the rules of electronic etiquette to make the right impression on the addressee and to achieve a positive result from the correspondence.